Privacy policy

Grupo Sosa Insurance Group Inc. is committed to protecting the privacy and confidentiality of our clients’ personal information. As a retail insurance brokerage, we collect, use, and safeguard information in accordance with applicable federal and state laws, including the Gramm-Leach-Bliley Act (GLBA) and state insurance regulations.

Information We Collect

We may collect nonpublic personal information about you from the following sources:

• Information you provide on applications, questionnaires, or other forms
• Information obtained during communications with you (in person, by phone, email, or online)
• Information received from insurance carriers, wholesalers, or other third parties
• Information from consumer reporting agencies, where permitted by law

This information may include, but is not limited to, your name, address, date of birth, Social Security number, driver’s license number, financial information, and insurance history.

How We Use Your Information

We use your personal information to:

• Provide insurance brokerage services
• Quote, bind, and service insurance policies
• Process claims and billing inquiries
• Communicate with you regarding your coverage
• Comply with legal, regulatory, and contractual obligations

Text Messaging (SMS) Communications

Our clients may opt in to receive text (SMS) communications from Grupo Sosa Insurance Group Inc. through forms on our website, including our Contact Us form or Text Opt-In page.

By providing your mobile number and opting in, you consent to receive text messages from our Agency. These messages may include, but are not limited to:

• Policy updates and service-related communications
• Billing notifications or claims updates
• Responses to inquiries initiated by you
• Information about products and services offered by our Agency

You confirm that you are the owner or authorized user of the mobile phone number provided and that you are responsible for any message and data charges that may apply.

You may opt out of receiving text messages at any time by replying STOP to any message. Once you opt out, you will no longer receive text messages unless you re-submit an opt-in form.

If you do not wish to receive text messages, you should not provide consent through our forms.

Information Sharing and Disclosure

We do not sell your personal information.

No phone/mobile number information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share your information only as necessary and permitted by law, including with:

• Insurance carriers and underwriting companies
• Wholesale brokers and managing general agents
• Service providers that assist us in operating our business (e.g., IT, accounting, compliance)
• Government agencies or regulators as required by law

All third parties are required to maintain the confidentiality of your information.

Safeguarding Your Information

We maintain physical, electronic, and procedural safeguards designed to protect your personal information from unauthorized access, use, or disclosure. Access to personal information is limited to employees and partners who need it to perform their job responsibilities.

Retention of Information

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law and regulatory recordkeeping requirements.

Your Rights and Choices

You may have the right to:

• Access or request corrections to your personal information
• Request limitations on certain disclosures where permitted by law

To exercise these rights, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective upon posting or distribution of the revised policy.

Contact Information

If you have any questions about this Privacy Policy or our information practices, please contact:

Grupo Sosa Insurance Group Inc.
362 Franklin Street
Bloomfield, NJ 07003
info@grupo-sosa.com